Welcome to Oryvanta LLC! These Terms and Conditions (“Terms”) govern your use of the website https://oryvanta.com (the “Website”), operated by Oryvanta LLC. By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully. If you do not agree with any part of these Terms, please do not use our Website.
1. About Oryvanta LLC Oryvanta LLC is an online retailer specializing in Home & Garden > Decor > Sculptures & Statues. Company Name: Oryvanta LLC Website URL: https://oryvanta.com Contact Email: support@oryvanta.com Contact Phone: +1 (509) 246-9192 Full Address: 108 W Lincoln St, Tullahoma, TN 37388, US Customer Service Hours: Monday-Friday 9AM-5PM EST
2. Privacy Policy Your privacy is very important to us. Please review our Privacy Policy, which also governs your visit to our Website, to understand our practices. Our Privacy Policy describes how we collect, use, and disclose your personal information.
3. Products Oryvanta LLC sells sculptures and statues for home and garden decor. We strive to display product images and descriptions as accurately as possible. However, we cannot guarantee that your device’s display of colors or details will be entirely accurate. All product information is provided for informational purposes only.
4. Pricing and Payment All prices listed on the Website are in U.S. Dollars (USD) and are subject to change without prior notice. We accept the following payment methods: Credit/Debit Cards (Visa, Mastercard, Amex). By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes).
5. Order Acceptance Your receipt of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order.
6. Shipping Policy Oryvanta LLC is committed to providing a clear and efficient shipping process.
- Domestic Shipping Only: We currently ship only within the United States. We do not offer international shipping.
- Order Processing Time: Orders are typically processed and prepared for shipment within 1-2 business days (Monday-Friday, excluding major U.S. holidays) from the time your order is placed.
- Shipping Rates & Times: We offer Standard Shipping for all orders.
- Standard Shipping: Delivery is estimated to take 3-6 business days after processing.
- Free Shipping: All orders placed on oryvanta.com qualify for Free Standard Shipping within the U.S.
7. Return & Refund Policy We want you to be completely satisfied with your purchase from Oryvanta LLC. If you’re not, we offer a straightforward return policy.
- Return Window: You have 30 days from the date you receive your item to request a return.
- Eligibility for Return: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- How to Initiate a Return: To start a return, please contact us at support@oryvanta.com. If your return request is accepted, we will send you a prepaid shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Return Shipping Costs: Oryvanta LLC will provide a prepaid shipping label for all eligible returns. You will not be responsible for the cost of return shipping.
- Restocking Fee: No restocking fee will be applied to returns.
- Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
- Damages and Issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
8. Intellectual Property All content included on this Website, such as text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of Oryvanta LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this Website is the exclusive property of Oryvanta LLC and protected by U.S. and international copyright laws.
9. User Conduct You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Website.
10. Account Responsibility If you create an account on our Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
11. Limitation of Liability In no event shall Oryvanta LLC, its directors, employees, or agents be liable for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever arising from your use of any of the services or products procured using the Website, or for any other claim related in any way to your use of the services or products, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content (or product) posted, transmitted, or otherwise made available via the Website, even if advised of their possibility.
12. Governing Law These Terms and your use of the Website are governed by and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law principles.
13. Changes to Terms We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes to these Terms constitutes acceptance of those changes.
14. Contact Information If you have any questions about these Terms and Conditions, please contact us: Email: support@oryvanta.com Phone: +1 (509) 246-9192 Address: 108 W Lincoln St, Tullahoma, TN 37388, US